Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Last updated: January 2025

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, schedule an appointment, or contact us for support. This may include:

  • Name, email address, and phone number
  • Billing and shipping addresses
  • Payment information (processed securely by our payment providers)
  • Appointment preferences and custom design requirements
  • Communication history and preferences

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders and appointments
  • Provide customer service and support
  • Send order confirmations and updates
  • Communicate about our products and services (with your consent)
  • Improve our website and services
  • Comply with legal obligations

3. Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:

  • With service providers who help us operate our business
  • To comply with legal requirements or protect our rights
  • In connection with a business transfer or merger
  • With your explicit consent

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our website uses SSL encryption for all data transmission, and payment information is processed through PCI-compliant payment processors.

5. Your Rights

Under applicable data protection laws, you have the right to:

  • Access and receive a copy of your personal information
  • Correct inaccurate or incomplete information
  • Delete your personal information (subject to certain exceptions)
  • Object to or restrict certain processing
  • Data portability
  • Withdraw consent at any time

6. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences.

7. Newsletter and Marketing

With your consent, we may send you promotional emails about our products, services, and special offers. You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

8. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16.

9. International Transfers

If you are located outside Malta, please note that we may transfer your information to Malta for processing. We ensure appropriate safeguards are in place for such transfers.

10. Updates to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.

11. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

Jewelbox Malta

No 8, Merchants Street, Valletta, Malta

Email: info@jewelboxmalta.com

Phone: +356 2704 2247

Have Questions About Our Privacy Practices?

We're committed to transparency and protecting your privacy. Contact us if you need clarification on any aspect of this policy.